Privacy Policy

Welcome to North Sicily Stay.
This Privacy Policy explains how North Sicily Stay collects, uses, stores, and protects your personal data when you access or use our website and services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

North Sicily Stay is a hospitality and accommodation platform currently in the process of company registration.

For any questions regarding this Privacy Policy or the processing of your personal data, you may contact:

North Sicily Stay
Contact person: Rosario Salmeri
Email:

2. Information We Collect

We may collect and process the following categories of personal data:

• Full name

• Email address

• Telephone number

• Billing or booking information

• Travel or accommodation preferences

• Information submitted through contact forms or enquiry forms

• Communications exchanged with us

• Technical information such as IP address, browser type, device information and website usage data

• Cookies and analytics data

• Any additional information voluntarily provided by you

3. How We Use Your Information

We use your personal data for the following purposes:

• To manage accommodation enquiries and bookings

• To communicate with you regarding your requests or reservations

• To provide customer support

• To improve our website, services, and user experience

• To personalise content and offers where appropriate

• To comply with legal obligations

• To prevent fraud or misuse of the website

• To send occasional promotional communications where you have given consent or where permitted by applicable law

We process personal data only where we have a lawful basis under applicable data protection legislation, including the General Data Protection Regulation (GDPR).

4. Sharing of Data

We may share relevant personal data with:

• Property owners or accommodation partners involved in your booking

• Service providers assisting with website hosting, payment processing, analytics, or customer support

• Public authorities or legal entities where required by law

We do not sell your personal data to third parties.

5. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory obligations.

You may request deletion of your personal data at any time by contacting us. Certain information may nevertheless be retained where required by applicable law.

7. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to certain processing activities

• Request transfer of your data to another provider

• Withdraw consent where processing is based on consent

• Lodge a complaint with a competent data protection authority

To exercise any of these rights, please contact us at:

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

However, no online transmission or storage system can be guaranteed to be completely secure.

9. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.

You may manage cookie preferences through your browser settings. Additional information may be provided in a separate Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

Users are encouraged to review the privacy policies of any external sites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes.

The updated version will always be published on this page with the latest revision date.

Last updated: 20 May 2026